|
Day Training & Habilitation
Services
ProWorks
is licensed by the MN Department of Human Services to provide day
training & habilitation (DT&H) services to adults with developmental
disabilities and related conditions; ProWorks provides DT&H
services, including transportation, to persons residing within a
30 mile radius of Litchfield, MN; this area includes all of Meeker
County, and the surrounding communities of - Cokato, Cold Spring,
Hutchinson, Kimball, Paynesville, Richmond and Willmar.
ProWorks'
services are accessed through the Meeker County Social Services
Department; for information on eligibility or, if you currently
reside outside of Meeker County, and require "host county concurrence,"
please contact Meeker County Social Services at 320
693-5300.
+++++++++++++++++++++++++++++++++++++
ProWorks,
Inc.
Consumer
Satisfaction Summary - 2007
ProWorks'
Mission Statement states that this agency
provides adult day training & habilitation services based upon
the premise that every person challenged by limitations of mind
or body possesses an inherent capacity to achieve a level of vocational
independence; ProWorks provides training and care which encourages
each person to develop or maintain their abilities.
ProWorks'
Board of Directors, administrative and program personnel are concerned
about consumer satisfaction; information is gathered through informal
discussion with consumers, family members, guardians and case managers;
this information is used to modify our DT&H services.
ProWorks
provided adult DT&H services to 69 people this past year; 39
satisfaction surveys (57%) were completed; 22 surveys (32%) were
not returned, 8 individuals (12%) had not yet had an "annual review."..
The
survey results are as follows:
1)
Are you satisfied with the assistance of staff to identify and understand
rights?
39 respondents (100%) indicated that they were satisfied.
2)
Do you feel that you are being treated with dignity and in a respectful
manner?
39 respondents (100%) indicated that
they were satisfied; one person indicated dissatisfaction.
3)
Are you satisfied with the choices provided for work and leisure?
39 respondents (100%) indicated that they were satisfied.
4)
Are you satisfied with the amount of community involvement?
38 respondents (97%) indicated that they were satisfied; one individual (3%) stated that they were dissatisfied
5)
Are you satisfied with your relationship with others while at ProWorks?
38 respondents (97%) indicated that
they were satisfied; one individual (3%) did not respond to this question.
6)
Do you feel your personal needs are being met while at ProWorks?
38 respondents (97%) indicated that
they were satisfied; one individual (3%) did not respond to this question.
7)
Are you satisfied with ProWorks program environment(s)?
39 respondents (100%) indicated that they were satisfied.
8)
Are you satisfied with the location of services by ProWorks?
38 respondents (97%) indicated that
they were satisfied; one individual (3%) did not respond to this question.
Additional Comments: A parent stated that they were, "very satisfied;" another parent stated, "very accommodating, very appreciative;"
a case manager stated, "great program, great people."
|
